Answer · AI agent
Every customer answered in seconds, 24/7.
An AI agent that picks up on WhatsApp, your website chat, email, SMS and phone calls (Instagram coming soon). It answers questions, books appointments and hands off to your team when it should. Your team trains it by talking to it, the way they would brief a new hire.
Northline Commercial Mechanical
Virtual assistant · online
- Hi, the AC in our office suite stopped cooling. Can someone come out this week?
- I can book a service visit. What is the building address?
- 2100 Riverside Dr, Suite 300, Austin
- We cover that area. I have Thursday 9–11am or Friday 1–3pm. Which works?
- Thursday
- Booked: Thursday 9–11am. The tech will text you 30 minutes before arriving.
How it works
Tell Vox about your company
Paste your website or answer a few questions: industry, area, services and hours. No setup screens.
Test it like a customer
Ask for a price, request a time, try to book. Fix any answer in one tap.
Go live on your channels
Pick a plan and turn on WhatsApp, website, email, SMS and voice. 30-day money-back guarantee.
What's included
- Phone calls
- Answers calls, handles questions and books, telling callers it is a virtual assistant.
- SMS
- Use a Nevox number included in your plan or your own number.
- Website chat
- One snippet on your site. Works with WordPress, Wix and Shopify.
- Replies to WhatsApp messages from the business number.
- Instagram (coming soon)
- Will reply to Instagram DMs and story replies.
- Gmail, Outlook or any provider, with your logo and signature.
- Service menu
- The AI only quotes the prices you list. Anything not on the menu becomes an estimate appointment.
Who it's for
- Companies that need to answer and book customers and want to cut the cost of doing it.
- Teams that want to be more efficient: the agent replies instantly, any time, and no one goes unanswered.
- Clinics, multi-location service companies, real estate firms and field service teams: if your customers reach out to ask or to book, this is for you.
Try it free. Pay when you go live.
30-day money-back guarantee on any plan. No contracts.
Starter - 1 Agent
One business, getting started
$49/mo
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~300 conversations/mo
- Team instructions
Pro - 3 Agents
Most popularFor businesses on several channels
$99/mo
- 3 agents
- Every channel (Instagram coming soon)
- ~900 conversations/mo
- 300 SMS/mo
- Voice with 100 minutes
Ultimate - 5 Agents
For multiple locations
$199/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,600 conversations/mo
- 600 SMS/mo
- Voice with 200 minutes
- Extra agents on demand
You train it like a new hire
Talk to Vox and explain your company your way: what you sell, what it costs, when you work, what it must never promise. It builds the agent in minutes. Need a change later? Just ask: “closed on the holiday”, “add the Round Rock location”, “no discounts without manager approval”.
What the agent never does
- Make up prices, hours or facts
- Ask for card numbers, passwords or documents
- Give medical, legal or financial advice
- Talk about anything you ruled out
Questions people ask
Does my team need to be technical?
No. Setup happens by chatting with Vox, like a text conversation, without needing IT. If you get stuck, it takes you to the right screen.
Does the agent quote prices?
Only the prices you put in your service menu, exactly as written. If a job needs an estimate, it qualifies the customer and books a visit or call.
What if the AI says something wrong?
You test before going live and can fix any answer in one tap. The agent follows platform rules (never makes things up, never asks for card numbers) plus your own restrictions.
Will my WhatsApp get blocked?
The agent only replies to people who message first and never sends bulk messages. We show best practices when you connect.
How does the guarantee work?
You test the agent with your own company for free. When you go live, if within 30 days you feel it was not worth it, we refund what you paid. No contracts: cancel anytime.