Changelog

What's new and what's changed in the Nevox API.

2026-11 · API v1 launch

Available on the Pro - 3 Agents and Ultimate - 5 Agents plans.

API keys with scopes and a test environment.
Agents: list and retrieve.
Knowledge: /ask (direct question, with the sources of the answer), text and FAQ items, internal staff-only knowledge, and a services table.
Monthly usage, per-minute limits, idempotency, and a call log in the dashboard.
Conversations with streaming, handoff to a human, team replies through the original channel, and closing.
Contacts with external_id and data deletion.
Teaching: answer corrections.
Signed webhooks, with retries and history in the dashboard.
Forms on sites built by Nevox: form.submitted event and GET /v1/form_submissions list (forms:read scope).
Widget in your app with a publishable key, allowed domains, and a session token for logged-in users.
Read and write actions with signatures and user confirmation.
Visitor tracking with a cookieless anonymous mode, consent, and server-side events.
Analytics: overview, time series, breakdowns, funnel, unanswered questions, visitors, and contact timeline, also in Dashboard → Analytics.
Analytics: conversation topics and CSV export (Ultimate).
Teaching (beta): learning suggestions from your team's replies, knowledge drafts, testing with drafts, and publishing.