AI Receptionist for Med Spas in New York, NY

Answering on New York

Your calendar and reminders follow New York time (Eastern Standard Time). People who reach out at night or on weekends get an answer right away, and conversations that need you arrive with the reason, ready when you're back. The agent replies with your business name, services and rules for New York, New York.

Built for the New York front desk

Your front desk handles check-ins, post-treatment questions, and a phone that rings all day. Meanwhile new leads come in from ads and your website at 10pm. Nevox.ai picks those up right away and answers from your site plus the answers you add, so the details stay yours.

It asks what every med spa needs to know: which treatment you're interested in, have you had it done before, and what day works for a consult. Then it books the appointment on your calendar in Eastern Time.

When someone asks a medical or contraindication question, or wants a custom package, the agent hands the conversation to you. It never gives medical advice and never invents a price.

What the agent will and will not do

The agent replies in seconds, 24 hours a day, across SMS, phone, website chat, email, and WhatsApp. A weekend ad lead in New York gets an answer instead of silence. The same treatment explanations your team repeats all day get handled automatically, in your words.

It will not make up prices, hours, or information. It will not ask for card numbers, passwords, or documents. It will not give medical advice or talk about topics you've ruled out.

You decide what it says. Add your treatment menu, your consult policy, and your common answers. Anything outside that gets passed to a human, so clinical questions stay with your providers where they belong.