After-hours answering
After-Hours Answering for Electricians
Electrical work doesn't stop at five. A homeowner finds a dead outlet at 10pm. A shop owner emails about a panel on Sunday. Nobody wants to answer a text from the top of a ladder. nevox.ai answers for you around the clock, asks the right questions and books the time. In the morning you get a summary of what happened.
Try my AI receptionist nowNo password, no credit card to try it.
Need an EV charger installed in my garage
We do that! Do you already have the charger, and how far is the garage from your panel?
Have it, panel is in the garage
Great, that's usually the simplest setup. The tech confirms the price on site. I have tomorrow at 9:00 AM or 3:00 PM.
What's slowing you down
- No way to answer texts from the top of a ladder
- Small jobs mixed with big projects in the same inbox
- Customers who want a price without describing the job
How it works
- 1
Your agent stays on 24/7 on the channels you choose.
- 2
After hours it answers, qualifies and books.
- 3
In the morning you get a summary of what happened and what needs you.
What changes
- Late-night leads don't go to the competition
- You get your evenings back
- A clean summary waiting when you're back
What happens after you clock out
Your agent stays on 24/7 on the channels you choose: SMS, phone, website chat, email and WhatsApp. It replies in seconds, whether the message lands at midnight, on a Sunday or on a holiday.
It answers what people ask. Do you install EV chargers. Do you do commercial work. Any availability tomorrow. It pulls from your website and from the answers you add, and it never makes up prices, hours or information. When someone wants a number for a panel replacement without describing the job, the agent asks instead: what do you need done, home or business, can you send a photo.
Then it books the visit. You wake up to a clean summary of the night and a note on what needs you.
Qualified before it reaches you
The common complaint is small jobs and big projects landing in the same inbox with no detail. Your agent sorts that at the door. A photo of a panel, a note on whether it's residential or commercial, and a clear line on what the customer actually needs.
Some things should not wait for a chatbot. A burning smell or a shock risk gets handed straight to you. So does a full rewiring job or a design project where a real conversation matters more than a booking link.
The agent never asks for card numbers, passwords or documents, and it stays off topics you've ruled out. Late-night leads get an answer instead of calling the next electrician, and your evenings stay yours.
Questions it asks to qualify leads
- What do you need done?
- Home or business?
- Can you send a photo?
When it hands off to you
- Burning smell or shock risk
- Full rewiring or design projects
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will it quote a panel replacement for me?
No. The agent never invents prices. It asks what the job involves, whether it's a home or a business, and requests a photo. You get that detail and quote it yourself with real information in hand.
What if someone has a real emergency at 2am?
Cases like a burning smell or shock risk are handed to you instead of being booked. You set the rules for what counts as urgent and how the agent reaches you.
Which channels does it cover overnight?
SMS, phone, website chat, email and WhatsApp. You pick which ones it runs on. It replies in seconds on each, at night, on Sundays and on holidays.
When does the agent hand off to the electrician?
In situations like "burning smell or shock risk" or "full rewiring or design projects", the AI doesn't handle it alone. The conversation comes to you along with the reason.
What happens to after-hours conversations?
The agent answers, qualifies and books. When you're back, the conversations that need you are flagged with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
Related
After-Hours Answering for Electricians
Try my AI receptionist nowNo password, no credit card to try it.