After-hours answering
After-Hours Answering for Hair Salons
Your salon closes, but the messages keep coming. Someone wants a blowout tomorrow afternoon. Someone else needs to move a Saturday appointment. With nevox.ai, an AI receptionist answers at night, on Sundays and on holidays, asks the right questions and books the time. You read a clean summary in the morning instead of a pile of unread texts.
Try my AI receptionist nowNo password, no credit card to try it.
Hi! Any openings for a cut and blowout Saturday?
Hi! Saturday I have 10:00 AM or 2:30 PM with Carla. Which works better?
2:30. How much is balayage?
You're booked Saturday at 2:30. Balayage depends on length and color history, so Carla quotes it after a quick consult. Want me to add the consult to the same visit?
What's slowing you down
- Texts piling up while you're mid-cut
- Clients who book elsewhere when you don't reply within the hour
- No-shows and last-minute cancellations leaving gaps in the book
How it works
- 1
Your agent stays on 24/7 on the channels you choose.
- 2
After hours it answers, qualifies and books.
- 3
In the morning you get a summary of what happened and what needs you.
What changes
- Late-night leads don't go to the competition
- You get your evenings back
- A clean summary waiting when you're back
What happens after you lock up
Your agent stays on 24/7 on the channels you choose: SMS, phone, website chat, email and WhatsApp. When a message comes in at 10pm, it replies in seconds.
It answers questions using your website and the answers you add, so cut, color and balayage details come from you, not from guesswork. Then it qualifies: which service are you looking for, do you have a preferred stylist, what day and time work best. From there it books the appointment.
If a client is unhappy with a service, or asks for a custom package or a discount, the conversation goes to you. In the morning you get a summary of what happened overnight and what still needs a human.
Late-night leads stop drifting to the salon down the street.
Built for a busy chair
Mid-cut is the worst time to answer a text. So is 9pm on a Sunday. Your agent covers both, which means you stop checking your phone between clients and you get your evenings back.
It handles the questions you hear every day: do you take walk-ins, how much is balayage, can I move my Saturday appointment. Filled gaps from cancellations get rebooked instead of sitting empty.
There are firm limits. The agent never makes up prices, hours or information. It never asks for card numbers, passwords or documents. It won't give medical, legal or financial advice, and it won't talk about topics you've ruled out.
You decide what it says. It just says it fast, every hour of the day.
Questions it asks to qualify leads
- Which service are you looking for?
- Do you have a preferred stylist?
- What day and time work best?
When it hands off to you
- A client unhappy with a service
- Requests for custom packages or discounts
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
What if a client asks about a price I haven't set up?
The agent only uses your website and the answers you add. If the price isn't there, it won't invent one. It collects the request and hands the conversation to you so you can reply with the real number.
Can it move or cancel existing appointments overnight?
Yes. It asks which service, which stylist and what day and time work best, then books the new slot. Changes show up in your morning summary so you can see every move made while you were closed.
Which channels can it cover?
SMS, phone, website chat, email and WhatsApp. You pick which ones you want on. The agent replies in seconds on each one, 24/7, including Sundays and holidays.
When does the agent hand off to the salon owner?
In situations like "a client unhappy with a service" or "requests for custom packages or discounts", the AI doesn't handle it alone. The conversation comes to you along with the reason.
What happens to after-hours conversations?
The agent answers, qualifies and books. When you're back, the conversations that need you are flagged with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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After-Hours Answering for Hair Salons
Try my AI receptionist nowNo password, no credit card to try it.