For therapy practices
AI Receptionist for Therapy Practices
You can't answer the phone mid-session. That's the problem. New client inquiries land while you're with someone, and by the time you call back, they've booked elsewhere. nevox.ai answers for your therapy practice in seconds, any hour. It handles scheduling questions, asks what you need to know, and hands the conversation to you when a human belongs there.
Try my AI receptionist nowNo password, no credit card to try it.
Do you do telehealth?
Yes, Dr. Marina sees clients in person and by telehealth. Would you like to book an intro call?
Yes, evenings
I have Tuesday at 7:00 PM or Thursday at 8:00 PM. Which works?
What's slowing you down
- Messages arriving during sessions
- New client inquiries going cold
- Rescheduling eating up admin time
What it handles between sessions
Most of what comes in is logistics. Do you offer telehealth? What's the session fee? Any evening availability? Do you see teens? The agent answers from your website and from the answers you add yourself. It never makes up a fee, an opening or a policy it wasn't given.
From there it asks the qualifying questions that save you a phone tag cycle: in person or telehealth, whether the inquiry is for them or someone else, and what times work. Then it books the appointment.
Rescheduling runs the same way. A client texts to move a slot, the agent handles it, and your admin time stays yours.
Where it stops and you step in
Some conversations are not for an AI. If anyone mentions crisis or risk, the agent hands the conversation to you. Clinical topics get the same treatment. It does not give medical advice, and it does not discuss subjects you've ruled out.
It also never asks for card numbers, passwords or documents. Intake details stay in your own process.
The agent works across SMS, phone, website chat, email and WhatsApp, so an inquiry gets the same reply whether someone texts you or fills out the form on your site. You decide what it says, what it books and when it passes the conversation back to you.
Questions it asks to qualify leads
- In person or telehealth?
- Is this for you or someone else?
- What times work for you?
When it hands off to you
- Any mention of crisis or risk
- Clinical topics
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
How does it know my fees and availability?
It pulls from your website and from answers you write yourself. If something isn't there, it won't guess. You can add or change answers any time, and the agent uses only what you've given it.
What happens if someone is in crisis?
Any mention of crisis or risk triggers a handoff to you. The agent does not try to counsel, assess or advise. It passes the conversation to a human so you can respond directly.
Can it reschedule existing clients, not just new ones?
Yes. Rescheduling requests over SMS, chat, email, phone or WhatsApp are handled the same way as new bookings. The agent checks what times work and updates the appointment, so you're not trading messages between sessions.
When does the agent hand off to the therapist?
In situations like "any mention of crisis or risk" or "clinical topics", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Receptionist for Therapy Practices
Try my AI receptionist nowNo password, no credit card to try it.