For veterinary clinics
AI Receptionist for Veterinary Clinics
Your front desk is busy. There's a dog on the scale, a cat carrier on the counter, a phone ringing and three texts waiting. nevox.ai answers those messages in seconds, every hour of the day. It handles the routine questions, asks what the clinic needs to know, books appointments and hands anything clinical straight to you.
Try my AI receptionist nowNo password, no credit card to try it.
Need to book my kitten's vaccines
Happy to help! How old is she?
12 weeks
I have tomorrow at 11:00 AM with Dr. Ana. Want it?
What's slowing you down
- Front desk split between the counter, phones and texts
- Vaccine reminders nobody has time to send
- Owners asking for advice only a vet can give
What it handles at the front desk
Most calls and texts to a veterinary clinic repeat. Any appointments today? How much are puppy shots? Do you see cats? nevox.ai answers from your website and from the answers you add, so the hours, services and details come from you.
When someone wants a visit, the agent asks the qualifying questions first: what species and age, whether it's an exam, vaccines or a follow-up, and whether it's urgent. Then it books the appointment on the right slot.
It works on SMS, phone, website chat, email and WhatsApp, so the pet owner uses whatever they already have open. Your team keeps working the counter while conversations keep moving in the background.
Where the vet takes over
Some questions are not for an agent. "My dog is throwing up, what should I do?" is one of them. nevox.ai does not give medical advice and does not guess. Any symptom, any emergency, any question about lab results goes straight to a human on your team, with the conversation history attached.
The same limits apply everywhere. It never invents prices, hours or information. It never asks for card numbers, passwords or documents. It stays off topics you've ruled out.
It also keeps routine follow-ups moving, including the vaccine reminders nobody at the counter has time to send. You decide what it says and when it steps back.
Questions it asks to qualify leads
- What species and age?
- Exam, vaccines or follow-up?
- Is it urgent?
When it hands off to you
- Any symptom or emergency
- Lab results
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will it try to diagnose a sick pet?
No. nevox.ai never gives medical advice. If a message mentions a symptom, an emergency or lab results, the conversation is handed to a human on your team right away, with the full history so you can pick it up.
Where do the answers about prices and services come from?
From your website and the answers you add yourself. The agent does not make up prices, hours or information. If something isn't covered, it hands the conversation over instead of guessing.
Which channels does it cover?
SMS, phone, website chat, email and WhatsApp. Pet owners reach you where they already are, and your front desk staff stay focused on the clients standing at the counter.
When does the agent hand off to the practice manager?
In situations like "any symptom or emergency" or "lab results", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Receptionist for Veterinary Clinics
Try my AI receptionist nowNo password, no credit card to try it.