For physical therapy clinics
AI Receptionist for Physical Therapy Clinics
Your therapists are hands-on with patients all day. The phone keeps ringing anyway. nevox.ai answers for your physical therapy clinic in seconds, 24/7, by SMS, phone, website chat, email or WhatsApp. It answers what callers ask, screens new patients, books appointments, and passes anything clinical straight to your team.
Try my AI receptionist nowNo password, no credit card to try it.
Need PT for my knee, do I need a referral?
In many cases you don't, but your insurance may require one. Are you using insurance or self-pay?
Self pay
Then you can start with an evaluation. I have Monday 8:00 AM or Wednesday 6:00 PM.
What's slowing you down
- Back-to-back sessions with no time to answer
- Plans of care that are hard to keep on track
- Patients who no-show without notice
Answers while you're on the table
Sessions run back to back. A call comes in during manual therapy, and nobody can pick it up. The caller hangs up and tries the clinic down the road.
nevox.ai replies in seconds, every hour of the day. It handles the questions you hear constantly: do you take my insurance, do I need a referral, are there early morning slots, how much is a session self-pay. It pulls from your website and from the answers you add, so the replies match your clinic.
It never makes up prices, hours or information. It never asks for card numbers, passwords or documents. And it never gives medical advice. If someone describes severe pain or asks a clinical question, the conversation goes to a human.
Screening and scheduling that keeps the week full
Before booking, the agent asks what the patient is being treated for, whether they have a referral, and whether they're using insurance or paying self-pay. You get that context before the patient walks in, instead of sorting it out at the front desk.
It books appointments directly, so new patients and returning ones land on the calendar without waiting for a callback. Patients who need to move a visit can do it by text instead of no-showing without notice.
Plans of care are easier to keep on track when rescheduling is simple. Anything that touches a plan of care, or any clinical question, gets handed to you. The agent stays off topics you've ruled out.
Questions it asks to qualify leads
- What are you being treated for?
- Do you have a referral?
- Insurance or self-pay?
When it hands off to you
- Clinical questions or severe pain
- Changes to a plan of care
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will it give patients clinical guidance?
No. The agent never gives medical advice. When someone asks a clinical question or describes severe pain, it hands the conversation to your team so a person responds.
Can it tell patients our self-pay rate?
It shares the information you give it, from your website and the answers you add. If you haven't provided a rate, it won't invent one. It never makes up prices, hours or details.
Which channels does it cover?
SMS, phone, website chat, email and WhatsApp. Patients reach you however they prefer, and the agent replies in seconds on each one, including nights and weekends.
Can it handle changes to a plan of care?
No. Those go to a human. The agent books and reschedules appointments and collects referral and insurance details, but any change to a plan of care is handed off to you.
When does the agent hand off to the clinic owner?
In situations like "clinical questions or severe pain" or "changes to a plan of care", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Receptionist for Physical Therapy Clinics
Try my AI receptionist nowNo password, no credit card to try it.