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AI Phone Answering for Cleaning Businesses

Your crews are mopping floors, not watching the phone. Meanwhile a quote request rings out and the caller dials the next cleaner on their list. nevox.ai answers for your cleaning business in seconds, 24/7. It introduces itself as your virtual assistant, answers questions about clean types and availability, asks what it needs to know, and books the appointment.

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Sparkle Cleaning Co.online

Hi, how much for a 2 bed 1 bath apartment?

Hi! Standard or deep clean?

Standard

A standard 2-bed, 1-bath clean is a flat rate on our price list. I have Tuesday 8:00 AM or Thursday 1:00 PM. Which do you prefer?

Answered by nevox.ai · Sample conversation. Prices and times always come from the price list and calendar you set up.

What's slowing you down

  • Quote requests arriving while every crew is out on jobs
  • Pricing that depends on bedrooms, bathrooms and clean type
  • Customers who request three quotes and book whoever answers first

How it works

  1. 1

    Turn on voice and get a local phone number for your business.

  2. 2

    The agent answers with the same knowledge it uses for texts.

  3. 3

    Calls that need you are transferred to your cell or flagged with the reason.

What changes

  • No more missed calls while you're on a job
  • Upfront with callers: the default greeting says it is a virtual assistant
  • Same prices and rules as your other channels

Answers while every crew is out

Cleaning calls arrive at the worst time. You are mid-job, gloves on, phone in the van. The caller wants a price for a 2-bed, 1-bath apartment, or wants to know if you do move-out cleans, or whether you bring your own supplies.

nevox.ai picks up instead. It answers from your website and the answers you add, so the caller hears your real prices and rules, not a guess. It never makes up pricing, hours or information.

Then it qualifies. Home, apartment or office? How many bedrooms and bathrooms? Standard, deep or move-out? With those answers on record, you are not calling back to ask basics. You are confirming a job that is already scoped.

Booked before they call the next cleaner

Most people request three quotes and book whoever answers first. Answering first is the whole game, and that is what the agent does, day or night.

Setup is simple. Turn on voice and get a local phone number for your business. The agent answers with the same knowledge it uses for texts, SMS, website chat, email and WhatsApp, so a caller and a texter get the same prices and rules.

Some jobs need you. Large post-construction work that needs a walkthrough, or a service complaint, gets transferred to your cell or flagged with the reason. The agent never asks for card numbers, passwords or documents, and it stays off topics you have ruled out.

Questions it asks to qualify leads

  • Home, apartment or office?
  • How many bedrooms and bathrooms?
  • Standard, deep or move-out clean?

When it hands off to you

  • Large post-construction jobs that need a walkthrough
  • Service complaints

What the agent does

  • Replies in seconds, 24/7.
  • Answers questions from your website and the answers you add.
  • Asks qualifying questions and books appointments or visits.
  • Hands the conversation to you when it needs a human.

What it never does

  • Make up prices, hours or information.
  • Ask for card numbers, passwords or documents.
  • Give medical, legal or financial advice.
  • Talk about topics you've ruled out.

How to get started

  1. 1
    Tell us about your business

    Paste your website or answer a few questions: industry, city, services and hours.

  2. 2
    Chat with your receptionist

    The AI builds your agent and you test it like a customer would: prices, hours and booking.

  3. 3
    Go live

    Pick a plan and connect your channels. 30-day money-back guarantee.

Channels

  • SMS
  • Phone
  • Website chat
  • Email
  • WhatsApp

Plans

30-day money-back guarantee on every plan. No contracts.

FAQ

Will callers know it is not a person?

Yes. The default greeting says it is a virtual assistant. That is upfront from the first second, so nobody feels misled when they later speak with you or one of your crew leads.

Can it quote a price over the phone?

It shares the pricing you give it, based on home, apartment or office, bedroom and bathroom count, and clean type. It never invents a number. If a job needs a walkthrough, it routes that call to you.

What happens if someone calls to complain?

Service complaints are handed to a human. The agent either transfers the call to your cell or flags it with the reason, so you can follow up with the customer yourself.

When does the agent hand off to the owner?

In situations like "large post-construction jobs that need a walkthrough" or "service complaints", the AI doesn't handle it alone. The conversation comes to you along with the reason.

Does it tell callers it's an AI?

The default greeting says it's a virtual assistant, and you can edit it. Then it answers questions and books like your front desk would.

Do I need a credit card to try it?

No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.

Can the AI make up a price?

No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.

How does the guarantee work?

Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.

Related

AI Phone Answering for Cleaning Businesses

Try my AI receptionist now

No password, no credit card to try it.