AI phone answering
AI Phone Answering for Med Spas
Med spa phones ring all day with price shoppers, treatment questions and consult requests. Most of those calls land while your front desk is prepping a room or finishing a chart. nevox.ai picks up in seconds, answers from your own information, asks a few qualifying questions and books the consult. It introduces itself as your virtual assistant on every call.
Try my AI receptionist nowNo password, no credit card to try it.
Hi, interested in laser hair removal for underarms
Great choice! Underarm sessions are on our price list, and the provider sets the number of sessions at a free consult. Want to book one?
Yes, Thursday?
Thursday I have 11:00 AM or 4:00 PM. Which works?
What's slowing you down
- Lots of price shopping and few consults booked
- Ad leads going cold over the weekend
- Front desk repeating the same treatment explanations all day
How it works
- 1
Turn on voice and get a local phone number for your business.
- 2
The agent answers with the same knowledge it uses for texts.
- 3
Calls that need you are transferred to your cell or flagged with the reason.
What changes
- No more missed calls while you're on a job
- Upfront with callers: the default greeting says it is a virtual assistant
- Same prices and rules as your other channels
What the agent handles on the phone
Callers ask the same things every day. How much is a HydraFacial. Does laser hair removal hurt. How many sessions will I need. Do you have a consult this week. The agent answers from your website and the answers you add, using the same prices and rules you use on SMS, chat, email and WhatsApp.
Then it moves the call forward. Which treatment are you interested in. Have you had it done before. What day works for a consult. With those answers it books the appointment instead of leaving a name on a sticky note.
It never invents prices or hours, never asks for card numbers or documents, and never gives medical advice. Medical or contraindication questions and custom package requests go to you.
Setup and handoff
Turn on voice and get a local phone number for your business. The agent answers with the same knowledge it already uses for texts, so you are not rebuilding anything. Calls that need a person are transferred to your cell or flagged with the reason, so you know why before you call back.
That covers the gaps that cost you consults. Ad leads that come in Saturday night get a reply in seconds instead of Monday morning. Your front desk stops repeating the same treatment explanation twenty times a day and spends that time with clients in the building.
The default greeting tells callers they are speaking with a virtual assistant. No pretending, no surprises when they walk in.
Questions it asks to qualify leads
- Which treatment are you interested in?
- Have you had it done before?
- What day works for a consult?
When it hands off to you
- Any medical or contraindication question
- Custom package requests
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will it quote treatment prices?
Only the prices you give it. The agent answers from your website and the answers you add, and it will not make up a number. If a caller wants a custom package, that request goes to you.
What happens if someone asks a medical question?
It hands off. Any medical or contraindication question goes to a human. The agent does not give medical advice, so questions about skin conditions, medications or candidacy are routed to your team.
Does it work outside business hours?
Yes. It replies in seconds, 24 hours a day, seven days a week. Weekend ad leads get answers and can book a consult slot instead of waiting until you open.
When does the agent hand off to the med spa owner?
In situations like "any medical or contraindication question" or "custom package requests", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Does it tell callers it's an AI?
The default greeting says it's a virtual assistant, and you can edit it. Then it answers questions and books like your front desk would.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Phone Answering for Med Spas
Try my AI receptionist nowNo password, no credit card to try it.