After-hours answering
After-Hours Answering for Cleaning Businesses
Quote requests don't stop when your last crew clocks out. People message at 10pm, on Sundays, on holidays. Most of them ask two or three cleaners and book whoever replies first. An AI receptionist from nevox.ai answers in seconds, asks the right questions and books the time, so the people who reach out after hours get an answer instead of silence.
Try my AI receptionist nowNo password, no credit card to try it.
Hi, how much for a 2 bed 1 bath apartment?
Hi! Standard or deep clean?
Standard
A standard 2-bed, 1-bath clean is a flat rate on our price list. I have Tuesday 8:00 AM or Thursday 1:00 PM. Which do you prefer?
What's slowing you down
- Quote requests arriving while every crew is out on jobs
- Pricing that depends on bedrooms, bathrooms and clean type
- Customers who request three quotes and book whoever answers first
How it works
- 1
Your agent stays on 24/7 on the channels you choose.
- 2
After hours it answers, qualifies and books.
- 3
In the morning you get a summary of what happened and what needs you.
What changes
- Late-night leads don't go to the competition
- You get your evenings back
- A clean summary waiting when you're back
What happens after you close
Your agent stays on 24/7 on the channels you choose: SMS, phone, website chat, email and WhatsApp. When someone asks about a 2-bed, 1-bath apartment, a move-out clean or next week's availability, it replies in seconds using your website and the answers you add.
It asks what it needs to know before anything gets booked. Home, apartment or office. How many bedrooms and bathrooms. Standard, deep or move-out. Then it books the appointment or visit on your calendar.
In the morning you get a summary of what happened overnight and what still needs you. No voicemail backlog, no scrolling through missed texts while you're driving to the first job of the day.
Where it stops and hands it to you
Your agent never makes up prices, hours or details. If pricing depends on a walkthrough, it says so and collects the information instead of guessing. It won't ask for card numbers, passwords or documents, won't give medical, legal or financial advice, and won't talk about topics you've ruled out.
Some conversations belong with a person. Large post-construction jobs that need a walkthrough get handed to you. So do service complaints, because those need your voice, not a script.
Everything else, the routine quote request at midnight, the question about whether you bring your own supplies, the Sunday booking, gets handled while you're off the clock.
Questions it asks to qualify leads
- Home, apartment or office?
- How many bedrooms and bathrooms?
- Standard, deep or move-out clean?
When it hands off to you
- Large post-construction jobs that need a walkthrough
- Service complaints
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Can it quote a job on its own?
It answers with the pricing information you give it and the content on your site. It never invents a number. When a job depends on bedrooms, bathrooms, clean type or a walkthrough, it collects the details and books or hands it to you.
What if someone calls at 2am with a complaint?
Service complaints are handed to you, not handled by the agent. The conversation gets flagged so you see it in your morning summary and can respond yourself.
Which channels does it cover overnight?
SMS, phone, website chat, email and WhatsApp. You choose which ones it runs on. It behaves the same way on all of them: reply in seconds, qualify, book, or hand off.
When does the agent hand off to the owner?
In situations like "large post-construction jobs that need a walkthrough" or "service complaints", the AI doesn't handle it alone. The conversation comes to you along with the reason.
What happens to after-hours conversations?
The agent answers, qualifies and books. When you're back, the conversations that need you are flagged with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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After-Hours Answering for Cleaning Businesses
Try my AI receptionist nowNo password, no credit card to try it.