AI phone answering
AI Phone Answering for Pet Groomers
Your hands are wet, the clippers are running, and the phone keeps ringing. nevox.ai picks up for your pet grooming business, introduces itself as your virtual assistant, answers what callers ask and books appointments. Calls that need you get transferred to your cell or flagged with the reason, so nothing sits unanswered while you finish a groom.
Try my AI receptionist nowNo password, no credit card to try it.
Hi, any full groom slots tomorrow? Shih tzu
Hi! Tomorrow I have 9:00 AM or 2:00 PM. Which works?
9
Booked for 9:00 AM, full groom. I'll text you as soon as he's ready.
What's slowing you down
- Grooming schedule split between a paper book and your texts
- Owners asking every half hour if their dog is ready
- Prices that change with breed, size and coat
How it works
- 1
Turn on voice and get a local phone number for your business.
- 2
The agent answers with the same knowledge it uses for texts.
- 3
Calls that need you are transferred to your cell or flagged with the reason.
What changes
- No more missed calls while you're on a job
- Upfront with callers: the default greeting says it is a virtual assistant
- Same prices and rules as your other channels
What it handles on the phone
Most grooming calls repeat themselves. Any slots tomorrow? How much for a shih tzu? Do you offer pickup? When will my dog be ready? The agent answers from your website and the answers you add, so the price rules you use by breed, size and coat stay the same on the phone as they are over text or chat.
Before booking, it asks the qualifying questions you would ask yourself: breed and size, bath only or full groom, pickup and drop-off or not. Then it puts the appointment on the books instead of leaving it in your texts. It replies in seconds, 24 hours a day, so the owner calling after closing still gets a real answer and a slot.
When it passes the call to you
Some calls should not be handled by software. If a caller mentions a pet with an injury or a health concern, or has a complaint about a groom, the agent hands the conversation to you. The call is transferred to your cell or flagged with the reason so you can call back knowing the context.
It will not invent prices, hours or information, and it will not give medical advice about a pet. It never asks for card numbers, passwords or documents, and it stays off topics you have ruled out. The default greeting says it is a virtual assistant, so callers know who they are talking to from the first second.
Turn on voice and you get a local phone number for your shop.
Setup
Turn on voice and get a local phone number for your business. The agent answers calls with the same knowledge it already uses for texts, so you set up your answers once. It also works over SMS, website chat, email and WhatsApp.
Questions it asks to qualify leads
- What breed and size?
- Bath only or full groom?
- Do you need pickup and drop-off?
When it hands off to you
- A pet with an injury or health concern
- Complaints about a groom
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will it quote the wrong price for a breed?
It only uses prices you provide. If your rates change with breed, size and coat, add those rules and the agent follows them. It never makes up a number. When something is not covered, it passes the question to you.
Can it tell owners when their dog is ready?
It answers from the information you give it and your booking details. For status updates it can respond with what it knows, and anything it cannot confirm gets handed to you with the reason, so you are not guessing.
Do callers know it is not a person?
Yes. The default greeting says it is your virtual assistant. There is no pretending. Callers get a straight answer, and anything that needs a human reaches you by transfer or a flagged message.
When does the agent hand off to the groomer?
In situations like "a pet with an injury or health concern" or "complaints about a groom", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Does it tell callers it's an AI?
The default greeting says it's a virtual assistant, and you can edit it. Then it answers questions and books like your front desk would.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
Related
AI Phone Answering for Pet Groomers
Try my AI receptionist nowNo password, no credit card to try it.