AI texting
AI Text Messaging for Pet Groomers
Your hands are wet, the dryer is loud, and your phone keeps buzzing. Owners text to ask about slots, prices and whether their dog is ready. nevox.ai is an AI receptionist that answers every text in seconds, handles the usual questions and books appointments while you groom. You see every conversation and step in whenever you want.
Try my AI receptionist nowNo password, no credit card to try it.
Hi, any full groom slots tomorrow? Shih tzu
Hi! Tomorrow I have 9:00 AM or 2:00 PM. Which works?
9
Booked for 9:00 AM, full groom. I'll text you as soon as he's ready.
What's slowing you down
- Grooming schedule split between a paper book and your texts
- Owners asking every half hour if their dog is ready
- Prices that change with breed, size and coat
How it works
- 1
Get a dedicated business texting number for your agent in a few clicks.
- 2
Your agent learns your services, prices and hours by chatting with Vox.
- 3
It texts customers back and flags you when a conversation needs a human.
What changes
- No text goes unanswered
- Customers get a reply before they call your competitor
- You see every conversation and can jump in anytime
How it works
You get a dedicated business texting number for your agent in a few clicks. Owners text that number instead of interrupting your table time.
Your agent learns your services, prices and hours by chatting with Vox. It also pulls answers from your website and from anything you add, so it answers "Any grooming slots tomorrow?", "How much for a shih tzu?" and "Do you offer pickup?" the way you would.
Before booking, it asks the questions you need: breed and size, bath only or full groom, pickup and drop-off. Then it books the appointment. When a text needs you, like a pet with an injury or health concern, or a complaint about a groom, it hands the conversation over and flags you.
It never makes up prices or hours.
Why groomers use it
Grooming days run on a schedule split between a paper book and your texts. That split is where double bookings and missed messages come from. With an agent answering, no text goes unanswered, even after hours.
Prices change with breed, size and coat, so the agent asks first and answers from what you taught it. If it does not know, it says so instead of guessing.
Owners who ask every half hour if their dog is ready get a reply in seconds, not when you finally dry your hands. And a customer who texts at 8 p.m. gets an answer before they call the shop down the street.
It works on SMS, phone, website chat, email and WhatsApp, so one agent covers how owners actually reach you.
Questions it asks to qualify leads
- What breed and size?
- Bath only or full groom?
- Do you need pickup and drop-off?
When it hands off to you
- A pet with an injury or health concern
- Complaints about a groom
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Can it quote a price when every coat is different?
It quotes only what you gave it. The agent asks breed, size and whether it is a bath or a full groom, then answers from your price list. If the case is unusual, it hands the conversation to you instead of guessing.
What happens if an owner texts about an injury or a bad groom?
Those go straight to you. The agent flags conversations about a pet with an injury or health concern, and any complaint about a groom, and hands them over. It never gives medical advice.
Do I lose control of what customers are told?
No. You see every conversation and can jump in anytime. You teach the agent your services, prices and hours by chatting with Vox, and you can rule out topics you do not want it discussing.
When does the agent hand off to the groomer?
In situations like "a pet with an injury or health concern" or "complaints about a groom", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a new phone number?
Your agent texts from a dedicated business number you get in a few clicks, after a quick carrier registration.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
Related
AI Text Messaging for Pet Groomers
Try my AI receptionist nowNo password, no credit card to try it.