AI Receptionist for Pet Groomers

Answers while you're on the table

Grooming days don't pause for the phone. One dog is in the tub, another is drying, and three owners are texting at once. Nevox.ai picks up every message in seconds and keeps the thread moving.

It answers questions like "Any grooming slots tomorrow?", "How much for a shih tzu?" and "Do you offer pickup?" using your website and the answers you add. It never makes up prices, hours or information, so breed, size and coat pricing stays exactly as you wrote it.

When an owner asks when their dog will be ready, the agent replies with what you've told it instead of leaving them waiting. If the request needs you, the conversation is handed over.

It also stops the schedule from living in two places at once: the paper book and your personal texts.

Qualifies the booking before it reaches your book

A grooming appointment isn't one size fits all. Nevox.ai asks the questions you'd ask: what breed and size is the pet, bath only or full groom, and do you need pickup and drop-off. Then it books the appointment or visit with that detail attached.

That means you open your day knowing what's coming in and how long it takes, instead of discovering a double coat at drop-off.

Some things belong to a person. A pet with an injury or health concern, or a complaint about a groom, goes straight to you. The agent never gives medical advice, never asks for card numbers, passwords or documents, and never discusses topics you've ruled out.

You choose the channels: SMS, phone, website chat, email and WhatsApp.

Can it quote prices when they change by breed and coat?

It only uses what you give it. Add your pricing rules by breed, size and coat, and the agent repeats them. If a case isn't covered, it collects the details and hands the conversation to you rather than inventing a number.

What happens when an owner asks if their dog is ready?

The agent replies in seconds with the information you've provided about pickup times and your process. That takes the repeat check-ins off your phone while you keep working, and anything unusual gets passed to you.