AI texting
AI Text Messaging for Plumbers
You're under a sink with both hands busy. A text comes in asking if you can clear a drain today. An hour later, that customer has already called the next plumber on Google. nevox.ai is an AI receptionist that answers every text in seconds, handles the usual questions, and books the job while you keep working.
Try my AI receptionist nowNo password, no credit card to try it.
Kitchen sink is clogged, can someone come today?
Yes, we can help. What's your ZIP code?
15213
We cover that area. The service call fee is on our price list, and the tech confirms the job price on site before starting. I have 4:00 PM today. Want it?
What's slowing you down
- Missed calls while you're under a sink
- Emergency jobs going to the next plumber on Google
- Quotes you can only give after seeing the problem
How it works
- 1
Get a dedicated business texting number for your agent in a few clicks.
- 2
Your agent learns your services, prices and hours by chatting with Vox.
- 3
It texts customers back and flags you when a conversation needs a human.
What changes
- No text goes unanswered
- Customers get a reply before they call your competitor
- You see every conversation and can jump in anytime
How it answers your texts
Set up a dedicated business texting number for your agent in a few clicks. Then your agent learns your services, prices and hours by chatting with Vox, so it answers the way you would.
When someone texts, it replies in seconds, any hour of the day. It handles the questions you get all week: can you come today for a clogged drain, what's the service call fee, do you service my area, do you replace water heaters. It pulls answers from your website and the answers you add. It never makes up prices, hours or information, and it never asks for card numbers, passwords or documents.
You see every conversation and can jump in anytime.
Qualifying and handoff
Most plumbing quotes depend on seeing the problem. Your agent doesn't guess. It asks what's going on, whether water is actively leaking right now, and the address or ZIP code. That way you know what you're walking into before you drive out.
From there it books the appointment or visit on your schedule. When a conversation needs a human, it hands it to you and flags it. An active major leak goes straight to you. So do billing disputes. Your agent sticks to topics you've approved and stays quiet on anything you've ruled out.
Beyond SMS, the same agent can cover phone, website chat, email and WhatsApp.
Questions it asks to qualify leads
- What's going on?
- Is water actively leaking right now?
- What's the address or ZIP code?
When it hands off to you
- Active major leak
- Billing disputes
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Do I need a new phone number?
Your agent gets a dedicated business texting number, set up in a few clicks. That keeps job texts separate from your personal line, and you can still see and reply to every conversation yourself.
Will it quote a price it shouldn't?
No. It only uses the prices and information you give it, plus your website. It never invents numbers. For jobs that need an on-site look, it collects the details and books the visit instead.
What happens with a real emergency?
It asks if water is actively leaking right now. An active major leak gets handed to you immediately, along with the address or ZIP code, so you can decide whether to roll out.
When does the agent hand off to the plumber?
In situations like "active major leak" or "billing disputes", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a new phone number?
Your agent texts from a dedicated business number you get in a few clicks, after a quick carrier registration.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Text Messaging for Plumbers
Try my AI receptionist nowNo password, no credit card to try it.