After-hours answering
After-Hours Answering for Plumbers
A pipe bursts at 11 p.m. The homeowner calls you. If no one picks up, they call the next plumber on Google. An AI receptionist from nevox.ai answers in seconds, any night, any Sunday, any holiday. It asks what's going on, where they are, and books a time. You read the summary in the morning.
Try my AI receptionist nowNo password, no credit card to try it.
Kitchen sink is clogged, can someone come today?
Yes, we can help. What's your ZIP code?
15213
We cover that area. The service call fee is on our price list, and the tech confirms the job price on site before starting. I have 4:00 PM today. Want it?
What's slowing you down
- Missed calls while you're under a sink
- Emergency jobs going to the next plumber on Google
- Quotes you can only give after seeing the problem
How it works
- 1
Your agent stays on 24/7 on the channels you choose.
- 2
After hours it answers, qualifies and books.
- 3
In the morning you get a summary of what happened and what needs you.
What changes
- Late-night leads don't go to the competition
- You get your evenings back
- A clean summary waiting when you're back
What happens after you close
Your agent stays on 24/7 on the channels you pick: phone, SMS, website chat, email and WhatsApp. When a call or message comes in after hours, it answers right away instead of sending someone to voicemail.
It asks the questions you would ask. What's going on. Is water actively leaking right now. What's the address or ZIP code. Then it books the visit on your calendar.
It also handles the routine questions: can you come today for a clogged drain, what's the service call fee, do you service my area, do you replace water heaters. Answers come from your website and the answers you add, not from guesswork.
In the morning you get a clean summary of what happened overnight and what still needs you.
Limits you set, handoffs you control
Some calls need you, not an agent. Tell it to hand off an active major leak so you can decide whether to roll a truck tonight. Same with billing disputes. The conversation comes to you with the context already gathered, so you're not starting from zero at midnight.
Your agent never makes up prices, hours or information. If you haven't given it a number, it won't invent one. Quotes you can only give after seeing the problem stay that way. It never asks for card numbers, passwords or documents, and it won't discuss topics you've ruled out.
The result is simple. Late-night leads stay yours instead of going to the competition, and your evenings stop being on call for every ring.
Questions it asks to qualify leads
- What's going on?
- Is water actively leaking right now?
- What's the address or ZIP code?
When it hands off to you
- Active major leak
- Billing disputes
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
What if someone calls at 2 a.m. with a burst pipe?
The agent answers in seconds and asks if water is actively leaking. An active major leak is set as a handoff, so the conversation goes to you with the address and details already collected. You decide what to do next.
Will it quote a price I can't honor?
No. It only uses information from your website and the answers you add. It never makes up prices or hours. For jobs you can only quote after seeing the problem, it books the visit instead of guessing a number.
How do I know what happened overnight?
Every morning you get a summary of the conversations, the appointments booked and anything flagged for you. No scrolling through voicemails or missed call logs before your first job of the day.
When does the agent hand off to the plumber?
In situations like "active major leak" or "billing disputes", the AI doesn't handle it alone. The conversation comes to you along with the reason.
What happens to after-hours conversations?
The agent answers, qualifies and books. When you're back, the conversations that need you are flagged with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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After-Hours Answering for Plumbers
Try my AI receptionist nowNo password, no credit card to try it.