AI phone answering
AI Phone Answering for Dental Offices
Your front desk is already juggling phones, texts and patients standing at the counter. nevox.ai picks up the calls you can't get to. It answers questions from your website and the answers you add, asks who's calling and why, and books appointments. It introduces itself as your virtual assistant, so callers always know who they're talking to.
Try my AI receptionist nowNo password, no credit card to try it.
Hi, I need a cleaning. Taking new patients?
We are! Will you be using insurance or self-pay?
Self pay
I have Wednesday at 10:00 AM or Friday at 3:00 PM with Dr. Patel. Which works?
What's slowing you down
- Front desk juggling phones, texts and patients at the counter
- No-shows leaving chairs empty
- Insurance and cost questions eating staff time
How it works
- 1
Turn on voice and get a local phone number for your business.
- 2
The agent answers with the same knowledge it uses for texts.
- 3
Calls that need you are transferred to your cell or flagged with the reason.
What changes
- No more missed calls while you're on a job
- Upfront with callers: the default greeting says it is a virtual assistant
- Same prices and rules as your other channels
What the agent handles on the phone
Most dental calls repeat themselves. Do you take my insurance? How much is a cleaning without insurance? Any new patient openings? Can I reschedule my appointment? The agent answers in seconds, 24/7, using your website and the answers you've added. It never makes up prices, hours or information.
Before booking, it asks the questions your team would ask: new or existing patient, cleaning, exam or something else, insurance or self-pay. Then it books the appointment.
Some calls need a person. Severe pain or a dental emergency, and questions about an ongoing treatment, get transferred to your cell or flagged with the reason. The agent never gives medical advice and never asks for card numbers, passwords or documents.
Setting it up
Turn on voice and get a local phone number for your business. The agent answers calls with the same knowledge it uses for texts, so a caller and a texter hear the same prices and the same rules.
The default greeting says it is a virtual assistant. That's upfront with every caller from the first second.
From there, calls that need you are transferred to your cell or flagged with the reason, so you can call back knowing what the patient wants. The same agent also works over SMS, website chat, email and WhatsApp, which keeps insurance and cost questions off your front desk no matter where they come in.
Questions it asks to qualify leads
- New or existing patient?
- Cleaning, exam or something else?
- Insurance or self-pay?
When it hands off to you
- Severe pain or dental emergency
- Questions about an ongoing treatment
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will patients think they're talking to my staff?
No. The default greeting says it is a virtual assistant. Callers know from the start, and anything that needs a person, like severe pain or an ongoing treatment question, goes to you.
Can it quote prices for a cleaning without insurance?
It answers with what you've given it, from your website and the answers you add. It never invents prices, hours or information. If you haven't set a price, it won't guess.
Does it handle rescheduling?
Yes. The agent asks whether you're a new or existing patient and what the visit is for, then books or changes the appointment. Calls it can't handle are transferred or flagged with the reason.
When does the agent hand off to the practice owner?
In situations like "severe pain or dental emergency" or "questions about an ongoing treatment", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Does it tell callers it's an AI?
The default greeting says it's a virtual assistant, and you can edit it. Then it answers questions and books like your front desk would.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Phone Answering for Dental Offices
Try my AI receptionist nowNo password, no credit card to try it.