AI texting
AI Text Messaging for Dental Offices
Patients text your dental office all day. They ask about insurance, cleaning costs and openings while your front desk is checking someone in. nevox.ai answers every text in seconds, handles the common questions and books appointments while you work. You see every conversation and can step in whenever you want.
Try my AI receptionist nowNo password, no credit card to try it.
Hi, I need a cleaning. Taking new patients?
We are! Will you be using insurance or self-pay?
Self pay
I have Wednesday at 10:00 AM or Friday at 3:00 PM with Dr. Patel. Which works?
What's slowing you down
- Front desk juggling phones, texts and patients at the counter
- No-shows leaving chairs empty
- Insurance and cost questions eating staff time
How it works
- 1
Get a dedicated business texting number for your agent in a few clicks.
- 2
Your agent learns your services, prices and hours by chatting with Vox.
- 3
It texts customers back and flags you when a conversation needs a human.
What changes
- No text goes unanswered
- Customers get a reply before they call your competitor
- You see every conversation and can jump in anytime
What your agent handles by text
Your agent replies in seconds, 24 hours a day. It answers from your website and the answers you add, so patients hear your real services, prices and hours. It never makes up information.
It handles the questions your team repeats all day: do you take my insurance, how much is a cleaning without insurance, are there new patient openings, can I reschedule. It asks the qualifying questions first. New or existing patient. Cleaning, exam or something else. Insurance or self-pay. Then it books the appointment.
When someone texts about severe pain, a dental emergency or an ongoing treatment, the agent hands the conversation to you. It never gives medical advice and never asks for card numbers, passwords or documents.
Setup in three steps
First, get a dedicated business texting number for your agent in a few clicks. Your existing lines stay as they are.
Second, your agent learns your office by chatting with Vox. You describe your services, prices, insurance details and hours, and you set the topics it should never discuss. No scripts to write.
Third, it starts texting patients back and flags you when a conversation needs a human. Every thread is visible to you, so you can read along and jump in anytime.
Texting is one channel. The same agent also works on phone, website chat, email and WhatsApp, so a patient who calls after hours gets the same answers as one who texts.
Questions it asks to qualify leads
- New or existing patient?
- Cleaning, exam or something else?
- Insurance or self-pay?
When it hands off to you
- Severe pain or dental emergency
- Questions about an ongoing treatment
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will patients know they are texting an AI?
Your agent answers in your office's voice using the information you give it. It never invents prices, hours or availability. When a question goes beyond what it knows, or involves pain or ongoing treatment, it hands the conversation to your team.
Can it reduce no-shows?
Rescheduling is one of the questions it handles. When a patient texts to move an appointment, the agent responds in seconds and books the new time instead of leaving the message sitting until someone at the front desk is free.
Do I need a new phone number?
Your agent gets a dedicated business texting number in a few clicks. Your current phone lines keep working as they do now. You can also run the same agent on phone, website chat, email and WhatsApp.
When does the agent hand off to the practice owner?
In situations like "severe pain or dental emergency" or "questions about an ongoing treatment", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a new phone number?
Your agent texts from a dedicated business number you get in a few clicks, after a quick carrier registration.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Text Messaging for Dental Offices
Try my AI receptionist nowNo password, no credit card to try it.