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AI Appointment Booking for Med Spas

Med spa inquiries rarely arrive at a convenient time. Someone asks about a HydraFacial on Saturday night, another wants to know if laser hair removal hurts. nevox.ai answers in seconds on SMS, phone, website chat, email and WhatsApp, asks what treatment they want, and books the consult. Customers pick a time and leave with a confirmed appointment, without you typing a word.

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Lumi Aestheticsonline

Hi, interested in laser hair removal for underarms

Great choice! Underarm sessions are on our price list, and the provider sets the number of sessions at a free consult. Want to book one?

Yes, Thursday?

Thursday I have 11:00 AM or 4:00 PM. Which works?

Answered by nevox.ai · Sample conversation. Prices and times always come from the price list and calendar you set up.

What's slowing you down

  • Lots of price shopping and few consults booked
  • Ad leads going cold over the weekend
  • Front desk repeating the same treatment explanations all day

How it works

  1. 1

    Tell it your hours and how long each service takes.

  2. 2

    It only offers open slots and confirms with the customer.

  3. 3

    It sends reminders and handles reschedules when customers ask.

What changes

  • Fewer no-shows with automatic reminders
  • Your calendar fills at any hour
  • Reschedules without the back-and-forth

From price question to booked consult

Price shoppers ask the same things all day: how much, how many sessions, does it hurt. Your front desk repeats the answer while clients wait at the counter. The agent handles those replies using your website and the answers you add, so nothing gets invented.

Then it moves the conversation forward. It asks which treatment they're interested in, whether they've had it done before, and what day works for a consult. You tell it your hours and how long each service takes, and it only offers slots that are actually open.

Medical or contraindication questions go straight to you. Custom package requests do too. The agent never gives medical advice and never makes up a price.

Leads that don't go cold over the weekend

Ad spend works hardest on evenings and weekends, which is exactly when your front desk is closed. A lead that waits until Monday usually books somewhere else. The agent replies 24/7, so your calendar can fill at any hour.

After booking, it sends reminders, which cuts down on no-shows. When someone needs to move an appointment, they just ask and the agent handles the reschedule. No phone tag, no inbox full of messages waiting for a reply.

It works across SMS, phone, website chat, email and WhatsApp, so the same conversation quality follows the lead wherever they found you. It never asks for card numbers, passwords or documents, and it stays off topics you've ruled out.

Questions it asks to qualify leads

  • Which treatment are you interested in?
  • Have you had it done before?
  • What day works for a consult?

When it hands off to you

  • Any medical or contraindication question
  • Custom package requests

What the agent does

  • Replies in seconds, 24/7.
  • Answers questions from your website and the answers you add.
  • Asks qualifying questions and books appointments or visits.
  • Hands the conversation to you when it needs a human.

What it never does

  • Make up prices, hours or information.
  • Ask for card numbers, passwords or documents.
  • Give medical, legal or financial advice.
  • Talk about topics you've ruled out.

How to get started

  1. 1
    Tell us about your business

    Paste your website or answer a few questions: industry, city, services and hours.

  2. 2
    Chat with your receptionist

    The AI builds your agent and you test it like a customer would: prices, hours and booking.

  3. 3
    Go live

    Pick a plan and connect your channels. 30-day money-back guarantee.

Channels

  • SMS
  • Phone
  • Website chat
  • Email
  • WhatsApp

Plans

30-day money-back guarantee on every plan. No contracts.

FAQ

Will it quote treatment prices to people who ask?

It uses your website content and the answers you add. If you list a price, it shares that price. If you don't, it says so and offers a consult. It never makes up numbers or hours.

What happens when someone asks a medical question?

It hands the conversation to you. Contraindication questions, skin concerns and anything clinical go to a human. The agent does not give medical advice, and it flags custom package requests for you as well.

Can it stop double bookings?

You set your hours and how long each service takes. The agent only offers slots that are open, confirms with the customer, then sends reminders and handles reschedules when customers ask.

When does the agent hand off to the med spa owner?

In situations like "any medical or contraindication question" or "custom package requests", the AI doesn't handle it alone. The conversation comes to you along with the reason.

Can it double-book a slot?

No. It only offers open slots from the calendar you set up and respects how long each service takes.

Do I need a credit card to try it?

No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.

Can the AI make up a price?

No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.

How does the guarantee work?

Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.

Related

AI Appointment Booking for Med Spas

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