For auto repair shops

AI Receptionist for Auto Repair Shops

Your phone rings while you're under a hood. Half the calls are the same: Is my car ready? Do you do brakes? Can I drop it off tomorrow? nevox.ai answers in seconds, 24/7, by phone, SMS, website chat, email and WhatsApp. It asks the right questions, books drop-offs, and hands you the calls that need a human.

Try my AI receptionist now

No password, no credit card to try it.

Silva Auto Careonline

Hey, need brakes looked at on my Civic

Sure! What year, and are you hearing squeaking or grinding?

2018, grinding

Let's get it checked soon. The brake inspection is on our price list. Can you drop it off tomorrow at 8:00 AM?

Answered by nevox.ai · Sample conversation. Prices and times always come from the price list and calendar you set up.

What's slowing you down

Customers calling to ask if their car is ready
Service requests arriving at night and waiting until morning
Estimates that need the car in the bay

What it handles while you're in the bay

Most calls into an auto repair shop follow a pattern. Customers want to know if you do brakes, when you can take the car, and whether the work is done. The agent answers from your website and from the answers you add, so the information matches what you actually offer.

When someone describes a problem, it asks the qualifying questions you'd ask: year, make and model, what the car is doing, and when they can drop it off. Then it books the appointment. Service requests that come in at 9pm don't sit until morning.

It never makes up prices, hours or information. If an estimate depends on getting the car in the bay, it says so and books the visit instead of guessing a number.

When a human needs to take over

Some conversations don't belong to an agent. A customer broken down on the side of the road needs you, not a booking flow. So does a dispute over an estimate. In both cases the agent hands the conversation straight to you, with the context already collected.

You set the limits. The agent won't ask for card numbers, passwords or documents. It won't give medical, legal or financial advice. It won't discuss topics you've ruled out.

The rest runs on its own. Status questions get answered. New service requests get qualified and scheduled. Your voicemail stops filling up with people asking the same four things, and you get back to the car in front of you.

Questions it asks to qualify leads

Year, make and model?
What's the car doing?
When can you drop it off?

When it hands off to you

Car broken down on the road
Disputes over an estimate

What the agent does

Replies in seconds, 24/7.
Answers questions from your website and the answers you add.
Asks qualifying questions and books appointments or visits.
Hands the conversation to you when it needs a human.

What it never does

Make up prices, hours or information.
Ask for card numbers, passwords or documents.
Give medical, legal or financial advice.
Talk about topics you've ruled out.

How to get started

1
Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
2
Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
3
Go live
Pick a plan and connect your channels. 30-day money-back guarantee.

Channels

SMS
Phone
Website chat
Email
WhatsApp

Plans

Starter - 1 Agent$49/mo

1 agent
WhatsApp, web and email (Instagram coming soon)
~200 conversations/mo
Team instructions

Pro - 3 Agents$99/mo

3 agents
Every channel (Instagram coming soon)
~500 conversations/mo
300 SMS/mo

Ultimate - 5 Agents$199/mo

5 agents
Every channel (Instagram coming soon)
~1,200 conversations/mo
600 SMS/mo

30-day money-back guarantee on every plan. No contracts.

FAQ

Can it tell a customer how much an oil change costs?

Only if you've given it that information. The agent answers from your website and the answers you add. It never invents prices. For jobs that need the car in the bay first, it explains that and books the drop-off.

What happens to calls that come in after we close?

They get answered in seconds instead of waiting until morning. The agent asks about year, make and model, what the car is doing, and when the customer can drop it off, then books the appointment.

Which channels does it cover?

Phone, SMS, website chat, email and WhatsApp. Customers reach you the way they already do, and the agent replies on the same channel.

When does the agent hand off to the shop owner?

In situations like "car broken down on the road" or "disputes over an estimate", the AI doesn't handle it alone. The conversation comes to you along with the reason.

Do I need a credit card to try it?

No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.

Can the AI make up a price?

No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.

How does the guarantee work?

Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.