AI texting
AI Text Messaging for Auto Repair Shops
Your hands are under a hood. Your phone keeps buzzing. Someone wants to know if their car is ready, another asks about brakes, and a third texts at 11pm about a drop-off. nevox.ai answers every text in seconds, handles the questions it can, and books appointments while you work. You see every conversation and jump in when you want to.
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Hey, need brakes looked at on my Civic
Sure! What year, and are you hearing squeaking or grinding?
2018, grinding
Let's get it checked soon. The brake inspection is on our price list. Can you drop it off tomorrow at 8:00 AM?
What's slowing you down
- Customers calling to ask if their car is ready
- Service requests arriving at night and waiting until morning
- Estimates that need the car in the bay
How it works
- 1
Get a dedicated business texting number for your agent in a few clicks.
- 2
Your agent learns your services, prices and hours by chatting with Vox.
- 3
It texts customers back and flags you when a conversation needs a human.
What changes
- No text goes unanswered
- Customers get a reply before they call your competitor
- You see every conversation and can jump in anytime
How it works in your shop
You get a dedicated business texting number for your agent in a few clicks. Then your agent learns your services, your prices and your hours by chatting with Vox. No long setup, no scripts to write.
From there it texts customers back day and night. It answers the usual ones: how much is an oil change, do you do brakes, can I drop it off tomorrow morning. It asks the questions you'd ask yourself, like year, make and model, what the car is doing, and when they can drop it off. Then it books the appointment.
When a conversation needs you, the agent flags it and hands it over. A car broken down on the road or a dispute over an estimate goes straight to a human.
What it will and won't do
The agent replies in seconds, 24 hours a day. It answers from your website and the answers you add, asks qualifying questions, and books appointments or visits. Service requests that arrive at night no longer wait until morning.
It never makes up prices, hours or information. It never asks for card numbers, passwords or documents. It won't give medical, legal or financial advice, and it stays off topics you've ruled out. If an estimate needs the car in the bay, it says so and sets up the drop-off instead of guessing.
Texting isn't the only channel. The same agent can work on phone, website chat, email and WhatsApp, so every way a customer reaches you gets a fast reply.
Questions it asks to qualify leads
- Year, make and model?
- What's the car doing?
- When can you drop it off?
When it hands off to you
- Car broken down on the road
- Disputes over an estimate
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Do I have to use my own cell number?
No. Your agent gets a dedicated business texting number in a few clicks. Your personal number stays personal, and all shop conversations live in one place you can read anytime.
What happens when someone asks for a quote I can't give over text?
The agent sticks to the prices and services you gave it. If an estimate needs the car in the bay, it explains that and works on scheduling the drop-off instead of inventing a number.
Can I take over a conversation myself?
Yes. You see every conversation and can jump in anytime. The agent also flags you when something needs a human, like a breakdown on the road or a disagreement over an estimate.
When does the agent hand off to the shop owner?
In situations like "car broken down on the road" or "disputes over an estimate", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Do I need a new phone number?
Your agent texts from a dedicated business number you get in a few clicks, after a quick carrier registration.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Text Messaging for Auto Repair Shops
Try my AI receptionist nowNo password, no credit card to try it.