After-hours answering
After-Hours Answering for Auto Repair Shops
Your bay closes at six. The calls don't. Somebody needs a brake job Sunday night, somebody wants to know if their car is ready, somebody wants a drop-off slot for tomorrow morning. nevox.ai answers for your auto repair shop 24/7 on SMS, phone, website chat, email and WhatsApp, asks the right questions and books the time.
Try my AI receptionist nowNo password, no credit card to try it.
Hey, need brakes looked at on my Civic
Sure! What year, and are you hearing squeaking or grinding?
2018, grinding
Let's get it checked soon. The brake inspection is on our price list. Can you drop it off tomorrow at 8:00 AM?
What's slowing you down
- Customers calling to ask if their car is ready
- Service requests arriving at night and waiting until morning
- Estimates that need the car in the bay
How it works
- 1
Your agent stays on 24/7 on the channels you choose.
- 2
After hours it answers, qualifies and books.
- 3
In the morning you get a summary of what happened and what needs you.
What changes
- Late-night leads don't go to the competition
- You get your evenings back
- A clean summary waiting when you're back
What happens after you lock up
Your agent stays on around the clock on the channels you choose. When a call or message comes in at night, on a Sunday or on a holiday, it replies in seconds instead of leaving a voicemail nobody hears.
It answers questions using your website and the answers you add, so people asking about an oil change, brake work or drop-off times get real information, not guesses. Then it qualifies: year, make and model, what the car is doing, and when they can drop it off. If the fit is there, it books the slot straight into your schedule.
When something needs you, like a car broken down on the road or a dispute over an estimate, it hands the conversation to a human.
Your morning starts with a summary
Instead of scrolling through missed calls and texts while you're pulling the first car in, you get a clean summary of what happened overnight: who reached out, what they need, what got booked and what's waiting on you.
Late-night leads stop drifting to the shop down the street, and your evenings stop belonging to your phone. Estimates that need the car in the bay still need the car in the bay, but the appointment is already set so the vehicle shows up instead of the customer calling around.
Your agent never makes up prices, hours or information. It never asks for card numbers, passwords or documents, and it stays off topics you've ruled out.
Questions it asks to qualify leads
- Year, make and model?
- What's the car doing?
- When can you drop it off?
When it hands off to you
- Car broken down on the road
- Disputes over an estimate
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
Will it quote prices I didn't approve?
No. The agent only uses your website and the answers you add. It never invents prices, hours or information. If a job needs the car in the bay for a real estimate, it says so and books the drop-off instead.
What if someone is broken down at night?
That gets handed to a human. Roadside breakdowns and disputes over an estimate are flagged for you rather than handled by the agent, so a real person picks up the situation.
Which channels does it cover?
SMS, phone, website chat, email and WhatsApp. You pick which ones it runs on, and it stays on 24/7 across the ones you choose.
When does the agent hand off to the shop owner?
In situations like "car broken down on the road" or "disputes over an estimate", the AI doesn't handle it alone. The conversation comes to you along with the reason.
What happens to after-hours conversations?
The agent answers, qualifies and books. When you're back, the conversations that need you are flagged with the reason.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
Related
- AI Receptionist for Auto Repair Shops
- AI Text Messaging for Auto Repair Shops
- AI Appointment Booking for Auto Repair Shops
- AI Quotes and Estimates for Auto Repair Shops
- AI Phone Answering for Auto Repair Shops
- After-Hours Answering for Hair Salons
- After-Hours Answering for Barbershops
- After-Hours Answering for Med Spas
After-Hours Answering for Auto Repair Shops
Try my AI receptionist nowNo password, no credit card to try it.