For HVAC companies

AI Receptionist for HVAC Companies

When a heat wave hits or the first cold snap arrives, your phone does not stop. You are on a roof, in a crawl space, or finishing an install, and calls keep coming. nevox.ai answers in seconds, 24/7, on SMS, phone, website chat, email and WhatsApp. It asks the right questions, books the visit, and hands you anything that needs a human.

Try my AI receptionist now

No password, no credit card to try it.

ClimaRight HVAConline

AC is blowing warm air, can someone come out?

Sorry about that! Is it a central system or a mini split?

Central

Got it. The diagnostic visit is on our price list. I have today at 5:00 PM or tomorrow at 8:00 AM.

Answered by nevox.ai · Sample conversation. Prices and times always come from the price list and calendar you set up.

What's slowing you down

Call volume spiking on the hottest and coldest days
Estimates that depend on system size and home layout
Maintenance plans customers forget to renew

Built for the busiest days

Call volume spikes on the hottest and coldest days of the year. That is exactly when your techs are booked solid and nobody is free to pick up. nevox.ai takes every conversation at once, so no caller sits in voicemail while a competitor answers.

It replies to the questions you hear all day. My AC is blowing warm air, can you come out? Do you do furnace tune-ups? Do you offer maintenance plans? Answers come from your website and the answers you add, never from guesswork. It will not make up prices, hours or availability.

For a question like how much for a new mini split, it collects the details you need instead of inventing a number, then books the estimate on your calendar.

Qualifying, booking and handoff

Before anything gets scheduled, the agent sorts the request. Repair, maintenance or new install? What type of system do you have? Is anyone at risk from the heat or cold right now? That context tells you what truck and what parts the job needs before you roll.

Estimates that depend on system size and home layout still need your eyes, so the agent gathers the basics and books the visit rather than quoting.

Some conversations should never stay with software. A gas smell or a carbon monoxide alarm goes straight to you. So do warranty claims. The agent also follows up on maintenance plans customers forget to renew, and it never asks for card numbers, passwords or documents.

Questions it asks to qualify leads

Repair, maintenance or new install?
What type of system do you have?
Is anyone at risk from the heat or cold right now?

When it hands off to you

Gas smell or carbon monoxide alarm
Warranty claims

What the agent does

Replies in seconds, 24/7.
Answers questions from your website and the answers you add.
Asks qualifying questions and books appointments or visits.
Hands the conversation to you when it needs a human.

What it never does

Make up prices, hours or information.
Ask for card numbers, passwords or documents.
Give medical, legal or financial advice.
Talk about topics you've ruled out.

How to get started

1
Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
2
Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
3
Go live
Pick a plan and connect your channels. 30-day money-back guarantee.

Channels

SMS
Phone
Website chat
Email
WhatsApp

Plans

Starter - 1 Agent$49/mo

1 agent
WhatsApp, web and email (Instagram coming soon)
~200 conversations/mo
Team instructions

Pro - 3 Agents$99/mo

3 agents
Every channel (Instagram coming soon)
~500 conversations/mo
300 SMS/mo

Ultimate - 5 Agents$199/mo

5 agents
Every channel (Instagram coming soon)
~1,200 conversations/mo
600 SMS/mo

30-day money-back guarantee on every plan. No contracts.

FAQ

Will it quote a price for a new system?

No. It will not make up prices. For install questions it gathers the details you need, like system type and what the customer is replacing, then books an estimate visit so you can quote accurately.

What happens on an emergency call at 2 a.m.?

It replies in seconds, 24/7. If someone reports a gas smell or a carbon monoxide alarm, it hands the conversation to you right away instead of trying to handle it or schedule it.

Can it help with maintenance plan renewals?

Yes. It answers questions about the plans you offer using the information you provide, and it can handle renewal conversations across SMS, phone, website chat, email and WhatsApp so customers do not quietly lapse.

When does the agent hand off to the HVAC owner?

In situations like "gas smell or carbon monoxide alarm" or "warranty claims", the AI doesn't handle it alone. The conversation comes to you along with the reason.

Do I need a credit card to try it?

No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.

Can the AI make up a price?

No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.

How does the guarantee work?

Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.