AI booking
AI Appointment Booking for HVAC Companies
When a heat wave hits or the first freeze arrives, your phone does not stop. nevox.ai answers for your HVAC company in seconds, every hour of the day. It asks what the customer needs, checks your open slots and confirms the appointment. Customers ask, pick a time and leave with a confirmed booking, without you typing a word.
Try my AI receptionist nowNo password, no credit card to try it.
AC is blowing warm air, can someone come out?
Sorry about that! Is it a central system or a mini split?
Central
Got it. The diagnostic visit is on our price list. I have today at 5:00 PM or tomorrow at 8:00 AM.
What's slowing you down
- Call volume spiking on the hottest and coldest days
- Estimates that depend on system size and home layout
- Maintenance plans customers forget to renew
How it works
- 1
Tell it your hours and how long each service takes.
- 2
It only offers open slots and confirms with the customer.
- 3
It sends reminders and handles reschedules when customers ask.
What changes
- Fewer no-shows with automatic reminders
- Your calendar fills at any hour
- Reschedules without the back-and-forth
How booking works
You tell nevox.ai your hours and how long each service takes. A furnace tune-up and a mini split consultation do not need the same block, so the agent only offers slots that actually fit.
When someone writes or calls, the agent asks the questions you would ask. Repair, maintenance or new install? What type of system do you have? Is anyone at risk from the heat or cold right now? Then it offers open times, confirms with the customer and puts the visit on the calendar.
It sends reminders before the appointment and handles reschedules when customers ask, so you skip the back-and-forth. It works over SMS, phone, website chat, email and WhatsApp.
What it answers and when it stops
Most inbound messages repeat themselves. My AC is blowing warm air, can you come out? Do you do furnace tune-ups? How much for a new mini split? Do you offer maintenance plans? The agent answers from your website and the answers you add, in seconds, 24/7. It can also remind customers about maintenance plans they forget to renew.
It never makes up prices, hours or information. It will not ask for card numbers, passwords or documents, and it stays off topics you rule out.
Some calls need you. A gas smell or a carbon monoxide alarm and any warranty claim get handed to a human right away, with the conversation history attached.
Questions it asks to qualify leads
- Repair, maintenance or new install?
- What type of system do you have?
- Is anyone at risk from the heat or cold right now?
When it hands off to you
- Gas smell or carbon monoxide alarm
- Warranty claims
What the agent does
- Replies in seconds, 24/7.
- Answers questions from your website and the answers you add.
- Asks qualifying questions and books appointments or visits.
- Hands the conversation to you when it needs a human.
What it never does
- Make up prices, hours or information.
- Ask for card numbers, passwords or documents.
- Give medical, legal or financial advice.
- Talk about topics you've ruled out.
How to get started
- 1Tell us about your business
Paste your website or answer a few questions: industry, city, services and hours.
- 2Chat with your receptionist
The AI builds your agent and you test it like a customer would: prices, hours and booking.
- 3Go live
Pick a plan and connect your channels. 30-day money-back guarantee.
Channels
- SMS
- Phone
- Website chat
Plans
- 1 agent
- WhatsApp, web and email (Instagram coming soon)
- ~200 conversations/mo
- Team instructions
- 3 agents
- Every channel (Instagram coming soon)
- ~500 conversations/mo
- 300 SMS/mo
- 5 agents
- Every channel (Instagram coming soon)
- ~1,200 conversations/mo
- 600 SMS/mo
30-day money-back guarantee on every plan. No contracts.
FAQ
What happens on my busiest days?
The agent replies in seconds no matter how many people contact you at once. Each conversation gets qualified and booked into a real open slot, so a spike in call volume does not turn into missed jobs or voicemail backlog.
Can it quote a new system?
No. Estimates depend on system size and home layout, so the agent does not invent numbers. It collects what the customer has, what they need, and books the visit so your tech can quote on site.
How are emergencies handled?
You define what counts. A gas smell or carbon monoxide alarm is handed to a human immediately. The agent also asks whether anyone is at risk from the heat or cold, so urgent calls reach you fast.
When does the agent hand off to the HVAC owner?
In situations like "gas smell or carbon monoxide alarm" or "warranty claims", the AI doesn't handle it alone. The conversation comes to you along with the reason.
Can it double-book a slot?
No. It only offers open slots from the calendar you set up and respects how long each service takes.
Do I need a credit card to try it?
No. You build and test your receptionist with no password and no card. You only pick a plan when you're ready to go live.
Can the AI make up a price?
No. It only repeats what's on your price list and never rounds. Anything not on the list becomes a booked estimate or consult.
How does the guarantee work?
Every plan has a 30-day money-back guarantee, and there's no contract. Cancel anytime.
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AI Appointment Booking for HVAC Companies
Try my AI receptionist nowNo password, no credit card to try it.